Using SMS Marketing

What this does

Manage supported customer SMS marketing workflows with appropriate consent and scope.

Steps

1. Open SMS Marketing.
2. Confirm the business and location.
3. Review consent and recipient requirements.
4. Create the eligible message or campaign.
5. Review before sending and monitor delivery.

Consent and subscription

This control is covered by the Using SMS Marketing workflow.

Applies to /sms/subscribe

Validation and confirmation

This control is covered by the Using SMS Marketing workflow.

Applies to /sms/subscribe

Preference update

This control is covered by the Using SMS Marketing workflow.

Applies to /sms/manage

Unsubscribe and confirmation

This control is covered by the Using SMS Marketing workflow.

Applies to /sms/manage

Consent-aware recipient workflow

This control is covered by the Using SMS Marketing workflow.

Applies to /admin/sms-marketing

Create, review, send, and delivery status

This control is covered by the Using SMS Marketing workflow.

Applies to /admin/sms-marketing

Unsubscribe and failure states

This control is covered by the Using SMS Marketing workflow.

Applies to /admin/sms-marketing

What happens next

Your change is available within the scope you selected.

Warnings

• Only message recipients with valid consent and follow applicable law.

Troubleshooting

• For unsubscribe and failure states, verify the selected scope, access level, required connection, and displayed validation or freshness status; retry once after correcting the cause, then create a context-rich Support case if it continues.