SmartQ.tv · Billing
Using the SmartQ Shop
Browse eligible hardware or services and complete checkout for the authorized account.
What this does
Browse eligible hardware or services and complete checkout for the authorized account.
Steps
- Open Shop.
- Review the item and account eligibility.
- Choose quantity and delivery details.
- Review pricing before checkout.
- Keep the confirmation for account records.
Quote review
This control is covered by the Using the SmartQ Shop workflow.
Applies to /salesforce/quote/:token
Expiration and invalid-link states
This control is covered by the Using the SmartQ Shop workflow.
Applies to /salesforce/quote/:token
Browse eligible products
This control is covered by the Using the SmartQ Shop workflow.
Applies to /admin/shop
Quantity and cart
This control is covered by the Using the SmartQ Shop workflow.
Applies to /admin/shop
Shipping and order review
This control is covered by the Using the SmartQ Shop workflow.
Applies to /admin/shop/checkout
Pricing, tax, confirmation, and provider errors
This control is covered by the Using the SmartQ Shop workflow.
Applies to /admin/shop/checkout
What happens next
Your change is available within the scope you selected.
Warnings
- Availability, tax, and shipping are confirmed during checkout.
Troubleshooting
- For expiration and invalid-link states, verify the selected scope, access level, required connection, and displayed validation or freshness status; retry once after correcting the cause, then create a context-rich Support case if it continues.
- For locked and unavailable products, verify the selected scope, access level, required connection, and displayed validation or freshness status; retry once after correcting the cause, then create a context-rich Support case if it continues.
- For pricing, tax, confirmation, and provider errors, verify the selected scope, access level, required connection, and displayed validation or freshness status; retry once after correcting the cause, then create a context-rich Support case if it continues.